How Can We Help?

Register Your Product

Stay up to date in the case of product recalls by registering your UPPAbaby gear online.

Register My Product

Spare Parts Enquiry

Need a replacement part? Submit a request and our team will help as best we can.

Spare Parts

Report an Issue

Need to make a warranty claim or arrange a repair? Our team are on hand and ready to help.

Contact Us

TravelSafe Claim

Find out about our TravelSafe Program and how to make a claim for damaged items.

Find Out More

Product Returns

Need to return a product? You have 30 days from the date of receipt to send it back.

Initiate a Return

Warranty Information

Learn what's covered under your warranty and how we stand behind our products.

See Warranty

Have an Urgent Query?

Filling out one of the relevant forms above is the quickest, and most efficient way for us to help, but if something is urgent, give us a call on +353 1 828 4823 and we will do our best to help you.

Customer Support Hours:
Monday - Friday: 9am - 5pm
Weekends & Bank Holidays: Closed

What Model is my Pram?

Find Your Pram Serial Number

You can find your serial number on your pram frame. You will need this for warranty claims & spare parts requests.

Log a Warranty Ticket

The serial number is located on the left side of the frame, near the rear wheel.

The serial number is located on the right side of the frame, underneath the seat.

The serial number is located on the frame tube, near the recline toggle.

The serial number is located on the frame, near the back wheels.