TravelSafe Policy & Claims Process

Our TravelSafe Program takes the stress out of air travel by ensuring your UPPAbaby gear is fully protected. With the purchase of an UPPAbaby travel bag, you can check your gear without fear. Travel more, worry less!

Simply purchase a Travel Bag and any damages during air travel are fully covered.

Family walking through airport with UPPAbaby Minu V3 Travel Bag worn as backpack, hands-free stroller travel bag

Strollers & Accessories

For Strollers, RumbleSeat or Carrycot accessories, the TravelSafe Program covers you within 4 years of your gear purchase (3 years under the original product warranty + an additional 1 year with TravelSafe). The 1 additional year is ONLY valid for damage caused to your gear in the Travel Bag during air travel.

UPPAbaby Minu V3 Travel Bag at airport check-in, black stroller travel bag with logo and ID window

Car Seats

For Car Seats, the TravelSafe Program covers you within the terms of your original warranty.

How To Make A Claim

If your gear is damaged during air travel, simply contact UPPAbaby within 14 days of your trip to file a claim. To make a claim, you will need to provide:

  1. Name, Address, and Serial Numbers of both your gear and Travel Bag.
  2. Image of the damage to your gear.
  3. Proof of travel, including your departure and return dates.

Important Notes

Program benefits are contingent upon your gear being under its original warranty. UPPAbaby cannot replace gear if lost by the airline. A proof of purchase must be provided in order to make a claim.

Make A Claim